Policies Page


Here at Fettle Botanic Supply & Counsel we pride ourselves on integrity and great customer service. Dr. JJ has built this company, first known as The Herb Shoppe, and now Fettle Botanic Supply and Counsel on these 2 principles.

Unfortunately due to the nature of our products, we can not accept returns. This is a safety concern as a result once it leaves our shoppe, we have no way of reselling it due to possible contamination. If you are truly unhappy with our product, please send us an email and we can generate you a credit for future purchases.


We do our best to get your order to you as quickly as possible. In most cases, this is a 3-4 day window. Should there be an unexpected delay, such as an herb is out of stock, we will email you within 24 hours of your order and discuss possible options or a refund. 


Last updated: June 2017

Fettle Botanic Supply & Counsel operates http://www.fettlebotanic.com and keep private the use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …



We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that ...



Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of (add date) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.